Your privacy matters to us. By using the azjill platform — including registering an account, making a deposit, or playing any game — you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.
1. Who We Are
azjill is an online gaming platform operating in the Philippines. References to "azjill," "we," "us," or "our" in this Privacy Policy refer to the azjill platform and its operators. We act as the Personal Information Controller of the data you provide when you use our services, as defined under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173, or "DPA").
We are committed to handling your personal data with care, respect, and full transparency. If you have any concerns about how your data is processed, please refer to Section 13 for contact details.
2. Personal Data We Collect
azjill collects only the data that is genuinely necessary to provide you with a safe, fair, and functional gaming experience. The categories of personal data we may collect include:
2.1 Registration and Identity Data
- Full legal name and preferred username
- Date of birth (to verify you are at least 21 years old)
- Philippine residential address
- Valid email address and mobile number
- Government-issued ID details (e.g., Philippine passport, driver's licence, UMID, PhilSys ID) when required for KYC verification
2.2 Financial Data
- GCash or Maya account number (last digits only, masked)
- Bank account details submitted for withdrawal processing (masked after verification)
- Visa or Mastercard card details (processed by our PCI-DSS certified payment partners — azjill never stores full card numbers)
- Transaction history: deposits, withdrawals, and bonus credits in Philippine Peso (₱)
2.3 Gaming and Behavioural Data
- Games played, bet amounts, win/loss records, and session durations
- Bonus and promotion usage history
- Responsible gaming settings (deposit limits, self-exclusion status)
2.4 Technical and Device Data
- IP address and approximate location (province/city level)
- Device type, operating system, and browser version
- Session timestamps and log data
- Cookie identifiers and analytics data (see Section 8)
2.5 Communications Data
- Records of support chats, emails, and complaints submitted to azjill
- Survey responses and feedback you voluntarily provide
3. How We Collect Your Data
We collect personal data through the following means:
- Directly from you — when you register, complete KYC, make a deposit, contact support, or participate in a promotion
- Automatically — via cookies, log files, and analytics tools when you browse or interact with the azjill platform
- From third parties — payment processors (e.g., GCash, Maya, bank partners) and identity verification services may share data with us as part of transaction processing and fraud prevention
4. How We Use Your Personal Data
azjill uses your personal data for the following specific, legitimate purposes:
| Purpose |
Data Used |
| Account creation and authentication |
Registration data, device data |
| Identity and age verification (KYC) |
Identity data, government ID |
| Processing deposits and withdrawals |
Financial data, identity data |
| Providing and improving gaming services |
Gaming data, technical data |
| Anti-fraud and security monitoring |
All categories, as needed |
| Responsible gaming compliance |
Gaming data, responsible gaming settings |
| Regulatory reporting and AML compliance |
Identity data, financial data |
| Customer support and dispute resolution |
Communications data, account data |
| Promotional communications (with consent) |
Contact data, gaming preferences |
| Platform analytics and performance improvements |
Technical data, behavioural data |
We do not use your data for any purpose not listed above without obtaining your explicit consent first.
5. Legal Basis for Processing
Under the Philippine Data Privacy Act and applicable regulations, azjill processes your personal data on the following legal grounds:
- Contractual necessity — processing required to fulfil our obligations to you as a registered player (account management, payments, game delivery)
- Legal obligation — processing required to comply with Philippine law, including KYC, anti-money laundering (AML) rules, and regulatory reporting
- Legitimate interests — processing necessary for fraud prevention, platform security, and service improvement, where your interests and rights do not override ours
- Consent — processing for marketing communications and non-essential cookies, which you may withdraw at any time
6. Who We Share Your Data With
azjill does not sell or rent your personal data. We share it only with the following categories of trusted third parties, strictly on a need-to-know basis:
- Payment processors — GCash, Maya, GrabPay, Coins.ph, BDO, BPI, UnionBank, Visa/Mastercard partners — for transaction processing only
- Identity verification providers — for KYC and AML compliance
- Game software providers — who may receive anonymised session data to resolve technical disputes
- Cloud hosting and security providers — who store and protect platform data under strict data processing agreements
- Regulatory and law enforcement authorities — when required by Philippine law or court order
All third-party partners are contractually bound to handle your data in accordance with the Philippine DPA and with the same level of protection azjill applies internally.
7. Data Retention
azjill retains your personal data for as long as your account is active and for a period thereafter as required by law or legitimate business need. The general retention schedule is as follows:
- Active account data — retained for the lifetime of your account plus 5 years after closure, as required for AML and regulatory compliance
- KYC documents — retained for 5 years after account closure per Philippine AML regulations
- Transaction records — retained for 5 years after the transaction date
- Support communications — retained for 2 years after the last interaction
- Marketing consent records — retained until you withdraw consent
Once the applicable retention period expires, your data is securely deleted or anonymised so that it can no longer be linked back to you.
8. Cookies and Tracking Technologies
8.1 What We Use
azjill uses the following types of cookies and similar technologies:
- Strictly necessary cookies — required for the platform to function (login sessions, security tokens). These cannot be disabled.
- Functional cookies — remember your preferences such as language and game settings.
- Analytics cookies — help us understand how players use azjill so we can improve the experience. Data collected is aggregated and anonymised.
- Marketing cookies — used only if you have explicitly opted in to receive personalised promotions from azjill.
8.2 Managing Cookies
You can manage or disable non-essential cookies through your browser settings at any time. Note that disabling certain cookies may affect some platform features. For detailed browser instructions, refer to your browser's help documentation.
9. Your Data Rights
As a data subject under the Philippine Data Privacy Act, you have the following rights regarding your personal data held by azjill:
To exercise any of these rights, contact our Data Protection Officer (see Section 13). We will respond within 15 business days of receiving a verified request. We may ask you to confirm your identity before processing the request.
10. Children's Privacy
azjill is strictly an adults-only platform. We do not knowingly collect personal data from anyone under the age of 21. If we discover that a user under 21 has provided us with personal data, we will delete that data immediately and close the associated account. If you believe a minor has registered on azjill, please contact us right away at support@azjill.com.
11. Security Measures
azjill takes the security of your personal data seriously. The technical and organisational measures we have in place include:
- 256-bit SSL/TLS encryption on all data in transit between your device and our servers
- Encrypted storage of sensitive data at rest, including KYC documents and financial records
- Role-based access control — only azjill staff who genuinely need access to your data for their work can view it
- Real-time fraud and anomaly detection systems that flag suspicious activity on accounts
- Regular security audits and penetration testing by independent cybersecurity professionals
- PCI-DSS compliant payment processing — card and e-wallet data is handled by certified third-party processors, never stored by azjill directly
Despite these measures, no online platform can guarantee 100% security. We strongly encourage you to use a strong, unique password for your azjill account and to enable two-factor authentication (2FA) where available.
Security tip for Filipino players: azjill will never ask for your password via email, SMS, or chat. If someone contacts you claiming to be from azjill and asks for your password or one-time PIN, do not share it — report it to our support team immediately.
12. Changes to This Privacy Policy
azjill may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by:
- Sending an email notification to your registered address
- Displaying a prominent notice on the azjill platform
- Updating the "Last Updated" date at the top of this page
We encourage you to review this Privacy Policy periodically. Your continued use of azjill after the effective date of any revised policy constitutes your acceptance of the changes. If you do not agree with an update, you may close your account before it takes effect.
13. Contact Us and Data Protection Officer
If you have questions, concerns, or requests relating to this Privacy Policy or the way azjill handles your personal data, please contact us through the following channels:
- Email: privacy@azjill.com
- Support Email: support@azjill.com
- Live Chat: Available 24/7 from your azjill account dashboard
- FAQ: Visit our FAQ page for common data and privacy questions
azjill has designated a Data Protection Officer (DPO) in compliance with the Philippine Data Privacy Act. The DPO is responsible for overseeing our data protection strategy and ensuring compliance with applicable privacy regulations. You may direct data rights requests specifically to the DPO at privacy@azjill.com with the subject line "Data Rights Request."
If you believe your privacy rights have been violated and we have not resolved your concern satisfactorily, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
